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Car Servicing

Business Review: Halfords

I bought a footpump and left it in the boot of the car for emergency/occasional use. The first time I used it a few months after purchase was to blow up a small 8 inch tyre on boat launching trolley. The pump fell apart; the gauge fell off and rendered it useless. I returned it to Halfords in its original box in brand new condition (but not working). In was shocked when they refused a refund, offering only a replacement as i did not have the receipt. I pointed out that it was a Halfords own brand pump the same as the ones on sale but they were adamant, no receipt, no refund.

Business Review: Foreign Car Spares

I ordered a crank position sensor for a 1997 Toyota Avensis (AF-7E engine) and received one for a VVTi engine which Toyota used on the Mk 1 Avensis from 2000-2003. I retunred it for a refund and i'm still waiting. I too have involved Trading Standards (BBC Watchdog next!) and i'll see what happens, maybe i should contact the VAT and Inland Revenue also! Avoid them like the plague. Just a thought but the one good comment about them might just be from FCS themselves?

Business Review: Kwik Fit

Took my car in to get two disc pads replaced but was told I needed four. (Was not shocked by this as was aware they were on a form of commission). Left the car in perfect condition but when I came to pick the car up, there was a huge crack in the windscreen. The manager denied that Kwik Fit caused the crack and stated I left the car in their car park at my own risk. The manager also stated that it is likely that the tax disc caused my windscreen to shatter. I took the car to RAC to get the windscreen to be replaced at my own expense.

Business Review: Autotek Electronics

I have a faulty ECU for my Honda Prelude. I live closeby and took it to them personally. They "tested" it and told me it was completely dead and could repair it for a total of £249.99 (including the test charge). 3 days later I go and pick up my "repaired" ECU only to try it in my car and find out that it is no diffrerent what so ever. I take it back the following day, they re-test it and say it's all fine and as a precaution they replaced the "ignition amplifier output stage" (I'm not thick, this is not an electrical component.

Business Review: Kwik-Fit

I took my car for the mot to find out they had failed it on my rear indictor bulbs as they swore they where white and they also failed it on my exhaust but bottom line is it still passed the emissions test and i took it to another garage and they passed it. how can it fail on exhaust if it pass the emissions test and the bulbs were orange like there mment 2 be so i wood not rate them 2 any 1 they r rubbish n very rude

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