Business Review: Autotek Electronics
I have a faulty ECU for my Honda Prelude. I live closeby and took it to them personally. They "tested" it and told me it was completely dead and could repair it for a total of £249.99 (including the test charge). 3 days later I go and pick up my "repaired" ECU only to try it in my car and find out that it is no diffrerent what so ever. I take it back the following day, they re-test it and say it's all fine and as a precaution they replaced the "ignition amplifier output stage" (I'm not thick, this is not an electrical component.
It does not even exist). I asked them to prove to me thet they have carried out any work at all and I'm told, "The proof is right there" (as he points to the invoice). I then ask him to show me the old PCB that he replaced the first time or even just the component that he apparently replaced 20 minutes ago and he refuses. We got into a heated arguement before he just walked out the office refusing to deal with me anymore. All their phone numbers go to the same building. I have been there myself and spoken to the only english person I found that worked there (she's only a student on a short term job and none the wiser to what's going on). Everything is dealt with in the building.
I was stood right there in reception and I could still not talk to anyone regarding accounts. They guy I dealt with lied to me continuously, kept going back on his word and I kept catching him out. He got really nervous, started shaking and kept laughing it off before eventually running away from me. I told him I would be involving trading standards on this matter and I am doing so. In the mean time if anyone here with ongoing problems with them ever decides to make the journey to go see them in person please let me know and I will turn up at the same time to kick off too. My email is: deviousdavebrock@hotmail.com
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