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They have been managing our estate for 3 years. We are an apartment block of 12 flats on a new build estate and we are paying over £100 a month for a very poor service. I have gone through the budget breakdown with a fine tooth comb and we are paying about £300 a year too much for our service charge and after the joke of a service we received last year, some residents are seeking legal advice and are now withholding payment.

Trinity have set up a residents management company on the estates behalf (they are charging us d&o liability insurance for this so we can sue ourselves!) and we have yet to receive a date for our first meeting. As mentioned previously, you need to get 51% of residents to agree to sack Trinity. Would this have to be 51% of the whole estate or could we just do this with our block? I'm not sure if the freeholders are having the same issues (the 50 houses on our estate only pay 30% of the entire management charge and the 12 flats in the block pay the remaining 70% which is not fair).