The same as everyone here YESloans, after 10 minutes into the call after being transferred to one person then another, I decided to cancel my application, and was told “that’s ok, your application has been cancelled, however you must also send in a letter to this affect” what happens about my £69.00 fee, that must also be included in my letter, I have had 5 calls from YESloans and after they have confirmed my name the calls are ended. After some 15 attempts to call them back and after being put through to the refund dept every time, the calls are ended after approx 15mins. Seems they have screwed me also! And like a lot of people on here, I wish I had read this before calling them.

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Whatever your situation, DO NOT use yes loans to obtain a loan. I applied in November of last year, duly sent back my signed application with my Bank details. I was accepted for a loan and told what the repayments would be. Yes loans took £59.50 from my account without my permission, and I have yet to see any paperwork from any loan company.

I have requested a refund on 4 separate occasions by letter to no avail until the last letter which pointed out they are in breach of contract. I had a reply dated 01/04/2009 saying my refund would be issued within the next 14 days. It's now April 21st. After contacting them yet again by phone I have been told that 14 days is a misprint!! and it should be 28 days.