Thrift Urban were called in to refurbish my friends house in Wandsworth.  Because they ware a charity they can do the job exempt of VAT - and therefore much cheaper than their competitors. 

They  were absolutely dreadful!!! They ran over time - more than a month - and even then failed to complete the job.  They refused to go back and attend to the faults  - tiles lifting, toilet unstable, taps leaking, shower not working, rubbish left all over the flat, etc. etc. Eventually my friend had to call in another company to finish the job.

I have also fallen foul of Mr Michael Woolner. His "company" started work on our driveway on 24th May. The earthwork was started and all seemed to be very professional. But after 2 days work (well nearly 2 days) nobody appeared, we then received a phone call apologising for the non appearance of the workforce and a promise they would be back, the following week, since then 1 or 2 workmen have appeared on various days and completed various parts of the work, but now after 8 weeks the drive is still not finished, none of the rubbish that was supposed to be removed has been removed.