I live in South Africa and I requested a clock from Bradford Exchange Company in January. I was told by Mrs. Sally Cooper that they do not deliver to South Africa but if I supplied an address in England they would post it there. As for payment, they were not allowed to give me their banking details, so I gave them my details and asked them to send the clock to the address before January 30th as friends would bring it into the country for me. The clock arrived after much hassling and expense phoning them from South Africa and paying extra for special delivery. Unfortunately they did not send an Invoice with the goods. Another phone call asking the for the Invoice, they said the Invoice would go out the following week, by this time my friends would have left the country for their holiday in S.A. We cannot get this clock into South Africa without the Invoice, I have explained the problems so many times. I even asked if they would e-mail the invoice to me but the said they are not allowed, I have now requested that they post it to my address in South Africa. Bet they write back and tell me that they are not allowed to sent the invoice to South Africa. If I had the number or e-mail address of their Managing Director or Chairman I go directly to them instead of the people working for them. There are other goods that I needed but I would be an idiot to deal with this company again