I feel very frustrated and angry at the fact I was contacted by a telesales person named Charlotte Day. She said she was from The Observer newspaper.At no time did she mention she was in actual fact from the south east observer.She spun a story about a client of hers not being able to get their art work to them on time.It was a very cheap space. So I thought I would give it a go, as it was The Observer newspaper.A credit card payment was secured which I wasnt entirely happy with.I asked if we could be invoiced and she said no. I never received a copy of the paper.Which I feel is terrible.The payment from my credit card came off within 2 days of Charlotte Day phoning me. She told me it would be a week to 10 days. Then to my horror. I got a bill for the same amount that had come off my credit card. Also it sais south east observer. Not, The Observer. I was clearly miss sold and lied to about the title of the publication. How an earth can this company ring businesses up and say these things to them. This is the first and hopefully the last time anything like this has ever happened. I dont know how a company of this nature remains in business it is beyond me. I am still waiting for a refund .I have tried to contact the company. But they just dont want to know.