DO NOT BUY ANYTHING FROM HAVEYS FURNITURE STORES. WE PAID FOR OUR BED - WHICH ARRIVED WITH NO INSTRUCTIONS AND PARTS MISSING AND PROMTLY BROKE. 6 MONTHS LATER AND MANY CALLS TO THE OXFORD OFFICE (INCLUDING A LETTER TO THE MANAGER NOT REPLIED TO) , THE CUSTOMER 'HELP' LINE (WHICH THEY CHARGE THE CUSTOMER TO USE) AND 3 VANS DELIVERING THE WRONG PARTS WE ARE STILL TRYING TO GET A TOTAL REFUND FOR OUR BED WHICH IS NOT FIT FOR PURPOSE AND WILL NOT SUPPORT A MATTRESS AND THIS IS 6 YES 6 MONTHS AFTER WE BOUGHT IT. THEY HAVE AT NO STAGE TAKEN ANY RESPONSIBILITY AND ALWAYS PASS THE BUCK - DO NOT WASTE YOUR TIME BUYING FROM THESE PEOPLE, ALL THEY ARE INTERESTED IN IS GETTING YOUR MONEY THE AFTERSALES SERVICE IS NO- EXISTENT....RANT OVER