DO NOT USE THIS COMPANY ITS A COMPLETE SCAM UNLESS YOU WANT TO SHED OUT IN EXCESS OF £300 FOR NOT EVEN GOING!!!! THEY BNOOK YOU IN FOR A CHEAP DEPOSIT, SAYING A FRIEND RECOMENDED YOU, THEY SAY YOU CAN CHANGE OR CANCEL YOUR APPOINTMENT IF YOU CHANGE YOUR MIND, THEY FAIL TO MENTION THAT IF YOU DO IT WILL COST YOU £250! IF YOU DO END UP GOING, THEY WILL NOT LET YOU LEAVE! BASICALLY THEY HOLD YOU HOSTAGE UNTIL YOU COUGH UP AT LEAST £400! THEY USE PRESSURE SALES TACTICS AND TAKE MONEY FROM PEOPLES ACCOUNTS WITHOUT PERMISSION!! SCAMMERS!! HANG UP IF THEY CALL YOU!!

I went to doubletake studios in June with a good friend who needed some cheering up. To be fair the days experience was pretty good, but they were extremely pushy when it came to purchasing photographs. Funny, when they clearly state there is no obligation to buy!!! The lady I had was trying to talk me into setting up a monthly payment for photos and thought it was hilarious when I told her I couldn't as I was saving for a wedding commenting... "Oh, well whats £15 a month gonna do???" Bearing in mind this is over 2 years!! Anyways, she claims she got me the best deal possible and I did stupidly purchase, as did my friend. we were told the photos would be with us within 28 days, and we had to pay a £8 postage fee. Well over a month later and neither of us had still received our photos. On the day I was going to contact them I received them. Honestly I wasn't overly impressed considering the amount of money I had paid and I was utterly fuming to find that the photos I recieved on disc... weren't actually me!!! I have recieved some other poor girls photos bearing in mind them actually printed my full name on the disc and I had other printed photos in the box... bit obvious were not the same person!! I am planning on calling and giving them a piece of my mind and demanding some sort of refund!! I wouldn't bother doing this and certainly wouldn't recommend it... utterly disappointed! And its safe to say the experience didn't cheer my friend up!!!

I would be very wary of using Double Take Studios as I understand that they have just gone into Administration on 10th November and will be closing down.  Their website is also down at the moment.

Be warned and if you are tempted to make a payment to this firm, ensure you use a credit card so you are protected under S75 of the Consumer Credit Act in case the business fails.

They cancelled my day at on 6th Nov saying that there were waterworks outside the Manchester Studio and due to H&S could not do the shoot, they tried to get me to rebook another day but I don't have any time to rebook. I had just paid for doublemoney the morning of the day they rang and said that I would get a full refund. Doesn't look like I'm getting my money back as I paid with my Visa Debit card. Lesson learned!

I have been on the phone today with barcleys bank who provide they finace agreement and they have confirmed they have gone into adminisration...I have recieved no photo and my mum and partner put money down on that double money for me for my birthday. Barclays are now dealing with it. What a pain in the arse :(

I was a makeup artist who worked at Doubletake Studios Birmingham! All these comments about it being a scam are totally wrong - but I can confirm as of 15/11/2011 Doubletake Studio went into administration. All the staff have lost their jobs and I honestly doubt you will get your prints or money back, as we are all owed wages from October and start of November!

They should just put our photos on a disk and send them to us! we have paid for them we have every right! That doesn't cost much at all! I just want my bloody photos! i'm so annoyed!!!!!!

In all due respect to the poster above, yeah you need your wages, at least you'll GET that money sooner or later. There's now people who have probably paid out thousands for your 'elite' packages in the £1000 or more region who now will NOT get their photos and STILL have to pay out the money to Barclays or Easypay/whatever the other one was. I got lucky in the fact that I was at mine in October and received my photo package straight after, even though i'm still technically owed a large portrait. I didn't pay out £1200 for half an order, so I will be straight on the phone back to Barclays tomorrow to get a complaint put in, as there shouldn't have even been a PROBLEM with getting that printed and sent out! The fact that Barclays are ringing up all Barclays customers associated with Doubletake asking if their orders have been fulfilled means they're serious about it, and damn right they should be. I got lucky pretty much, but if I got properly caught out, i'd be fuming right about now.

I was due to have an appt on 13th nov and had the phonecall stating that there was a problem with the servers so would have to re-arrange my appt at a later date. I stated that as my appt was due in the 2 days following i was expecting the £40, which i had put down as a deposit - back into my account that weekend, so would it be possible as it was their error to receive the deposit back and cancel the appt, i mean if i had tried to re-arrange the appt for some reason tht close to the appt then i would have been charged a fee so why was it they could do it to me? The guy told me i would have to wait until they contacted me to have another appt so i said i wasnt interested and wanted my money back which he told me i couldnt do. Okay i understand that the people who worked there were owed money, but why should unsuspecting "customers" have to loose money?? The guy phoned me on the 11th november, and i understand they went into admin on the 15th, so why couldnt he offer me my money back then, pretty much knowing that I was being lied to and scammed. I thought it all sounded a bit odd when i received the phonecall, if it wasnt for the fact my mum and auntie had a good experience i would have hung up there and then, as the sales person was extremely pushy. I paid by a visa debit, does this mean i cannot claim back? Just wondered if anyone could shed any light on what i could do, as it may only be £40 but thats alot of money for me to have paid out for nothing.

Thanks,

One very Pee'd off "Customer". 

i went doubletake last year and still owe them 600 quid from the 1400 i owed at the start do i still pay them since theyve gone bust!