I have bought many things from Argos over the years but now have really changed my view about them. I ordered a fire to keep warm in the coming winter. this was a couple of months ago. needless to say it didn't work. they were prompt in collection and said i would be refunded. 

I am STILL WAITING to be refunded. every-time you call you just get a standard " please wait seven days" please wait another seven days" etc etc then told "your refund failed for some reason please wait another seven days" in the mean time I am freezing cold, which is making me ill due to my health and got no where asking to speak to a manager as they say in robotic voice "please wait seven days" i hope they are nice and warm in their office.

just one question for Argos..... how come when you want payment you can take it off my card the same day but not return it as quick or when you want your monthly statement paid could i say please wait another seven days?

all i want is some heating to get warm but cannot until they sorted out the refund as they said i couldn't order another heater until then unless i paid for it again which i cannot afford to do. i hope i don't spend Christmas day freezing.

ARGOS HOPE YOUR PROUD!