ANGLIAN - Ok product, terrible fitting and even worse customer service

Business review: 

The sales man was a nice guy and gave a no nonsense one quote, (final figure, no haggling).

The first fitting of the patio door collapsed after 2 weeks. Anglian sent a manager around to make sure this was the case, and several weeks later the doors got re fitted.

Still not 100%, so a further complaint, then a day wasted waiting for the manager to come round again. He then said a service engineer would be in contact ASAP. 3 weeks later, still no contact/appointment.

Eventually a service engineer arrived - he was generally satisfied with the installation, but pointed out minor issues and a part that hadn't been fitted.

Now have to waste yet another day/time waiting for another fitter to come.

All in all, 6 days of hassle, countless emails and phone calls for what SHOULD have been one day's work.


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