I want my money back! - christinascuts

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Long story short.

I bough pair of trainers 2 weeks ago (52£ including delivery). Finally received parcel...with wrong shoes.
From past 2 weeks trying to get correct item posted to me or refund, but no luck.
They refused to give me money back and offered to give me 10 Euro insted and I can keep wrong shoes , so I can sell it myself (like I have nothing better to do than selling their shoes).
Now I'm over 50£ short with no shoe.
I offered to post wrong item back to them if they will pay for shipping, but there was no respond.
I have all e-mails and receipt kept for future investigation of fraud.
I know my customer rights and I requested full refund for a wrong item within 60 days of date of purchase ( as it states in Terms and Conditions section on their website)

All I want is get my money back or correct item and for now so far it causes me stress and problems.


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